Front Office Executive - Business Hotel
Mumbai| Salary: 144000 - 216000 P.A.
Job Description: Hiring Front Office Executive
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined and responsible for handling front office reception and administration duties.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
Requirements
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus.
Industry : Hotel / Hospitality
Language: English and Hindi - Fluent
Experience: Min 1 year
Salary: 144000 - 216000 P.A.
Keyskills: Front Office, Reception, Guest Handling, Calls Handling
