Hinjewadi, Pune, Maharashtra |   240000 - 360000 P.A.

2+ years

Job Description:   

JOB PURPOSE:

The person is responsible for managing the Front Office, Supporting Admin & Academic Team in the day to day operations of the school.

PRIMARY RESPONSIBILITY 

1 Front office management - Call Management, documents, visitor management  

2 Ensure communication to all existing & prospective parents on to Events, Activities, Admissions, Books, Uniforms & Fee Schedule etc.

3 Respond to public inquiries Provide word-processing and secretarial support to the principal 

4 Assist in the planning and preparation of meetings, school activities etc

5 Provide administrative services, general maintenance of the office area.

6 Assist the school team in Fee collection, parent communication etc

7 Support Admission Team in handling enquiries, School Tour & Marketing initiatives to achieve Targeted Admissions for the school.

8 Ensure school resolves 100% of feedback queries within 3 days   

9 NPS Score in Engagement Survey- Student and Parent

REQUIRED KNOWLEDGE AND EXPERIENCE:

1 Have 2-4 years rich experience managing Front Office, Customer Service or similar roles.

2 Graduate in any discipline.

3 Must have excellent communication skill along with pleasing personality.

4 Can handle work pressure

Qualification: Any Graduate

Keyskills:   front office, administration, reception, school activities, Admissions, documents, visitor management, school operations

Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.