Lonavala |   240000 - 360000 P.A.

2 years

Job Description:   

Job Description:

Perform opening and closing procedures.
Schedule guest appointments.
Arrange workstation, treatment room, and drapes.
Helps promoting the massage to the SPA members and the hotel guests.
Monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times.
Provides individualised bodywork treatments that meet the guests needs and expectations.
Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.
Obtains the basic medical history for a client, assesses any problems or conditions and suggests appropriate therapy based on current health of client.
Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service.
Maintains spa and treatment room appearance, cleanliness according to standard operating procedures.
Be familiar with all hotel/spa packages, promotions, prices and rates.
Ensures that a high standard of service is maintained throughout the spa.
Maintain complete knowledge of correct maintenance and use of equipment, Also use equipment only as intended.
Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times and maintain client details and confidentiality.
Try to resolve guest complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints.
Frequently check with guest to promote comfort, safety and security throughout service.
Fill out necessary reports or data at the end of each session.
Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers.
Assists with washing and folding of all linens used in treatment rooms.
Assists in all areas of recreation and leisure operation as and when required.
Carry out any other duties assigned by management.

Job Expectations:
Physically fit and in good health (strength is not a major requirement, but stamina is necessary).
Caring, positive attitude to clients.
Genuine interest in helping clients overcome their physical problems.
Extensive knowledge and experience of deep meditation and relaxation

Minimum Qualification:
Diploma or degree in a related field.
Basic Computer skills.

Minimum Job Experience: Minimum 1 year's massage experience in a luxury spa environment, preferably within a full service or luxury hotel.

Reporting to: Spa Manager
Travel: As applicable

Qualification: Any

Keyskills:   spa therapist

Please note - due to the number of applications we receive, we will only be able to respond to successful candidates.